| Update Rollup 5 Important: This update is not necessary for Microsoft Dynamics CRM Online. All updates are installed automatically. We recommend customers install the update rollup to keep your software performing at its best. Installing previous update rollups is not a requirement to installing the current rollup.
Mobile Express for Microsoft Dynamics CRM Mobile Express for Microsoft Dynamics CRM Mobile Express for Microsoft Dynamics CRM is a new feature that enables users to access Microsoft Dynamics CRM data from a mobile Web browser on a Web-enabled mobile device. This feature must be installed on the Microsoft Dynamics CRM server, and can work over the Internet if Microsoft Dynamics CRM is set up for Internet-facing deployment, or within a company intranet. It is available as a free download for English versions of Microsoft Dynamics CRM. Once installed, users can view and modify Microsoft Dynamics CRM data from a web browser on their device.
Agent Communications Panel Agent Communications Panel for Microsoft Dynamics CRM 4.0 The Agent Communications Panel is an add-in that works with Microsoft Dynamics CRM 4.0 and Microsoft Office Communications Server 2007 R2. It enables users to manage communications (make calls, receive calls, conference, and chat) from their Microsoft Dynamics CRM system.
Microsoft Dynamics CRM SDK Update 4.0.9
The latest version of the SDK for Microsoft Dynamics CRM 4.0 contains new information including metadata browser pages, Visual Studio templates for Visual Studio 2005 and 2008, and articles about working with KB Articles. It also includes new samples for server-to-server authentication , dependent picklists, and deleting asynchronous records, and new properties available for Microsoft Dynamics CRM Online, including one for retrieving the logged-on user's ID.
Accelerators for Microsoft Dynamics CRM CRM Accelerators on Codeplex CRM Accelerators are a range of add-on solutions developed for Microsoft Dynamics CRM 4.0 customers and partners. These ready-made solutions include event management, sales forecasting, service, notifications, and analytics. Each accelerator is available at no cost and showcases how the Microsoft Dynamics CRM 4.0 platform can be configured and extended to broaden marketing, sales, and service capabilities. Microsoft Dynamics CRM customers and partners are encouraged to further extend these accelerators to meet their specific business needs.
Implementation Guide Update 4.4 Microsoft Dynamics CRM 4.0 Implementation Guide This update contains new topics about configuring for Internet-facing deployment, installing the E-mail Router on multiple computers, upgrading from Microsoft Dynamics CRM 3.0, performance counters, and planning e-mail integration, and also includes the entire Implementation Guide assembled into a searchable compiled Help file.
Video Resources for Training Users Videos A variety of short videos for helping new users get comfortable with Microsoft Dynamics CRM are available in the Resource Center. The most recent, Create a personal view, walks through defining criteria and columns, and saving the view for reuse.
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