Harnessing AI to enhance customer experiences

Protecting data at the speed and scale of AI

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Blog   Customer Stories   Microsoft 365 Copilot     Blog   Customer Stories   Microsoft 365 Copilot January 2025 Microsoft in Business   Follow us: Safeguarding data with comprehensive security In a rapidly evolving cyber landscape, organizations are protecting their data by incorporating AI-driven tools into a holistic security strategy. Discover how Enhancing the customer experience with interactive research With up to 80% of tire purchases beginning on its website, Canadian Tire developed a generative AI assistant that answers questions and compares tires for consumers. Learn more Championing AI with transformative leadership Leaders play a pivotal role in the AI journey. By embracing the unknown, identifying small steps, and using AI daily, leaders can inspire a digital transformation. Read how Optimizing business processes for personalized constituent services Discover how government agencies are fueling efficiency and driving innovation by harnessing the power of generative AI. Creating more opportunities for community outreach with automation Axon is using generative AI to cut the time spent writing reports by 82%, freeing police officers to focus more on engaging with the community. Elevating the employee experience and transforming operations with AI Canadian asset management firm BCI is boosting employee satisfaction by 68% and saving more than 2,300 person-hours with automation. In-person event Microsoft AI Tour Houston Wednesday, 19 March 2025 Connect with industry experts and attend technical sessions and workshops to discover how to drive your business forward with AI innovation. Register now     Fueling supply chain agility and resilience AI-driven monitoring and insights help avoid supply chain disruptions. Explore how       Supercharging productivity for better client care AI assistant MedScribe drafts approval letters with 99% approval rate. Read more       Get industry news and updates delivered right to your inbox! Did someone forward or share this email with you? Subscribe today so you don't miss the next issue.       Subscribe today     Unsubscribe | Privacy Statement Microsoft Corporation One Microsoft Way, Redmond, WA 98052