We have included a few questions we have received from you below. Please submit question suggestions to:
winqual@microsoft.com. To view the entire FAQ document, please see the
WinQual website.
Q. What is the DUA submission and how much does it cost? A.
DUA means Driver Update Acceptable submission.
For an already-approved submission, this type of submission lets you make changes only to the INF file. You cannot change the driver binaries (such as .sys, .dll, and so on).
No test log files, and therefore no Readme.doc file, are required for a DUA submission. The Winqual Submission Tool (WST) tests some of the same things that ChkINF does. On the back end, the Winqual site performs a Windiff to make sure that no binaries have changed.
The charge for a DUA submission is $250 for each operating system family. We do not charge per driver package. For example, if you submit for Windows XP x86 and Windows XP x64, the charge is $250. If you submit for Windows Vista and Windows Server 2008 x86, the charge is $500.
Q. How can I sign legal agreements? What permissions do I need to sign these agreements? A. All legal agreements must be signed online.
Note: You are no longer required to send the agreement copy to Microsoft by fax.
To sign the agreement online at any time:
1. Log on with Sign Master Legal Agreements permissions.
2. Click
Member Services, and then click
Legal Agreements.
If you do not see the
Legal Agreements link or a text box for signing a particular agreement, the appropriate permissions might not be enabled for your account.
To receive permission to sign legal agreements, ask your company's administrator to do the following:
1. Click
Member Services.
2. Click
Users, and find your name on the
Permissions tab.
3. Select the
Sign Master Legal Agreements check box.
4. Save the changes.
You will now be able to sign the legal agreement.
Q. How can I obtain technical help with the Windows Logo Kit (WLK)? A. To obtain help with the WLK, open a support case with CSS. They will provide technical support.
Customers who have a Premier support contract should work with their Technical Account Manager (TAM) to open support incidents.
For customers who do not have a Premier support contract, professional support options, including telephone numbers and pricing information, are available at:
http://support.microsoft.com/oas/default.aspx?&prid=11880 If we determine that the support issue is related to Microsoft, you will not be charged for the services. We either do not charge for the service or credit your account if a charge has been made. Some examples of Microsoft-related issues are a test issue, errata being processed or errata filter not working, a documentation issue, or a WLK product issue.
Microsoft Corporation U.S. offices will be closed on Thursday and Friday, November 27-28, 2008, in observance of the Thanksgiving holiday.
