| Four strategies for transforming the federal customer experience Read this eBook to understand end to end service through omnichannel engagement, how to increase customer satisfaction to private sector levels, and how to implement a complete digital transformation in your agency. How governments are delivering essential services while responding to the crisis Discover how Microsoft’s Government Industry Team is using technical applications from other industries to help local governments. How cloud analytics can drive digital transformation in government Whether you’re looking at gaining knowledge using community-wide IoT deployments or just revising tax systems, the cloud can meet the demands needed by civic leaders. State & Local Government Crisis Response Resources Microsoft is committed to supporting public health and safety by equipping state & local governments with the resources they need to slow the spread of the pandemic and revive the economy. | 
