Microsoft in Government: Manage your people, manage your relationships

June 19, 2012 Manage your people, manage your relationships Improve customer service and efficiency with robust CRM and ERP solutions that integrate with the applications you use every day. A customer relationship management solution can help you fulfill constituent responsibilities and meet citizen expectations more effectively. Æ Provide responsive and citizen-centered service Æ Streamline and improve grants management Æ Manage service center requests more efficiently Flexible ERP solutions can help you adapt to changing demands within today's tight budget constraints. To learn about real ERP implementation strategies and results in public sector organizations, download The Challenge of Change: NASACT 2012 Financial System Survey. News and highlights FAA moving 80,000 employees to Microsoft Office 365 The Federal Aviation Administration will move 80,000 employees to Office 365, giving them secure access to email, instant messaging, calendaring and Web conferencing tools from virtually any device. – Government Computer News Microsoft moves to level cloud platform playing field With its new upgrade, Windows Azure has joined the mainstream by adding a full infrastructure-as-a-service (IaaS) offering that lets customers deploy just about anything. – Forrester.com blogs TechEd 2012: The key insights for Windows admins (so far) The largest annual Microsoft conference explores Azure, Windows Server 2012, System Center 2012, and Windows 8. – InfoWorld blogs Technology update IDC Study: Organizations using Windows XP miss chance to cut costs This IDC white paper finds organizations that migrate from Windows XP to Windows 7 will see significant return on investment of 130 percent over a three-year period. Download Windows 8 Release Preview It's Windows reimagined and reinvented. It's an all-new touch interface. And it's easy to try now—whether you're installing it for the first time or moving from Windows 8 Consumer Preview. Developer downloads Windows Phone SDK Get the tools you need to create apps and games for Windows Phone. New Windows Azure SDK for .NET Develop Azure applications using Visual Studio 2012 and Visual Studio 2012 RC. Kinect for Windows SDK Create applications that support gesture and voice recognition using Kinect sensor technology on computers running Windows 7 and Windows 8 developer preview (desktop apps only) and on Windows Embedded-based devices.  In this issue: Æ News Æ Technology update Æ Developer downloads Contact us: Federal: 800-342-9224 State/Local: 888-568-8500 Send us a message   App of the Month: Call, video call and instant message anyone else with Skype for Windows Phone. Ÿ Federal  Ÿ State and local  Ÿ Microsoft Gov Ÿ Federal  Ÿ State and local Not yet a subscriber? Sign up! Microsoft respects your privacy. To learn more please read our online Privacy Statement. If you would prefer to no longer receive this newsletter, please click here. To set your contact preferences for other Microsoft communications click here. Microsoft Corporation One Microsoft Way Redmond, WA 98052 USA

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